FAQs
What services does Silverlake Travel Provide?
Silverlake Travel is a full-service agency that provides curated travel experiences based on our clients needs. We specialize in Cruises, Resorts, Events and Tours across every continent. Whether you're looking for a romantic getaway, a family vacation, or a group adventure, we offer all forms of travel to meet your needs.
Do you accept last-minute bookings?
Yes we do! We understand that life happens and will do everything we can to accommodate the schedule you have for your trip. Please note that any trip taken within 21 days will require a payment authorization from you as well as identification that matches all payment forms given to pay for the trip. This protects not only us as a company, but YOU as the client
Are you affiliated with a professional network?
SIlverlake Travel is an affiliate of Cornerstone Travel- a fully accredited, licensed, and bonded travel company that is committed to providing our customers with the highest quality travel experiences.
Do I need Travel Insurance?
At Silverlake Travel, we believe in the transformative power of travel. However, we understand that there are risks that come with every adventure. We strongly recommend that all our travelers invest in travel insurance to protect against the unexpected and safeguard their health, money, and belongings. We are here to help you every step of the way, from choosing the right policy to understanding the coverage. With our travel insurance at your fingertips, you can travel with confidence and make memories that will last a lifetime.
Do I pay fees to use a travel agent?
One of the biggest misconceptions about travel agencies is that we charge fees for our services. This couldn't be further from the truth. In fact, agents are paid via the supplier, such as Disney, Universal, Carnival, and more. Our goal is to help our clients save money and time by providing them with the best possible deals and all-inclusive packages
Why should I book through Silverlake when I can book myself?
Expert Guidance: Travel advisors are industry experts with firsthand knowledge of destinations, travel trends, and exclusive deals. They can recommend the best options based on your specific needs, preferences, and budget.
Personalized Service: Advisors provide tailored recommendations and handle all the details—saving you time and ensuring a smooth, stress-free experience from start to finish.
Exclusive Access & Perks: Travel advisors often have access to special rates, upgrades, and amenities that aren’t available to the public on online booking sites.
Problem Resolution: If anything goes wrong before or during your trip (flight changes, cancellations, emergencies), your advisor is your advocate—handling issues quickly so you don’t have to.
Time Savings: Advisors manage the research, planning, and booking process, freeing you from endless online comparisons and potential pitfalls.
Trusted Support: With a travel advisors, you get ongoing support and a real person to answer your questions—no call center queues or generic email responses.